Miva Troubleshooting Center

Running into an issue? Don't worry, we're here to help. This guide covers the most common login and access issues Miva users face. Before you begin, we recommend trying the General Solutions below, as they can resolve 80% of temporary problems:

General Solutions:

• Refresh the page: The simplest and most effective method.
• Use Incognito/Private mode or switch browsers: This helps check if the issue is caused by a specific browser extension or setting.

Issue Categories

A. Account Login & Password Issues

B. Errors & Interruption Messages

C. What to Do If the Problem Persists

Detailed Solutions

A. Account Login & Password Issues

Q: I forgot my password. What should I do?

• Step 1: On the login page, click "Forgot Password."

• Step 2: Enter the email address you used to register and click “Sent sign-in link."